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Location: Home Services Employee Assistance Program

Employee Assistance Program

Counselling support program for employees.


This is a service offered to organisations who would like to establish a counselling support program for employees. The purpose of the Employee Assistance Program is to promote personal well-being and quality of human relationships in the workplace in order to enhance work life.

There are two types of agreement:

  1. A Memorandum of Understanding – whereby a written agreement is formulated with terms and conditions relevant to the specific organisation. It is important to note that the Relationships Australia Canberra and Region will only negotiate a Memorandum of Understanding that allows for complete confidentiality of the employee’s attendance. The appointment is arranged by the employee.
  2. Authority Letter – this is an agreement for occasional or ad-hoc services. The service is arranged by the organisation on behalf of the employee through a letter of authority.


We have two Employee Assistance Program brochures available for download:

If your organisation would like to arrange for an Employee Assistance Program, please contact the EAP Coordinator on (02) 6122 7100 or email: EAP Program Enquiries.

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